Once arrived at Hanoi airport, Da Nang and Saigon, you will need a few minutes to complete the necessary formalities.

+ If you go for a visa on arrival, you must first retrieve it:
-    Check in at the visa service section
-    Present all your papers: letter of invitation, passport, ID photos, 25 USD/person
-    Get your passport back with a visa
-    Go to the customs counter to check travel documents

+ If you already have a visa
-    Go to the customs counter to check travel documents
-    Collect your luggage and get out of the airport
-    If an airport reception is planned, you will be expected by your guide or your driver holding in his hand an iLOTUS TOURS 's logo board with your name on it or another person’s name in your group. We advise you not to follow a person without an iLOTUS TOURS's Logo.
-    In case you do not meet anyone from iLOTUS TOURS, go to the information desk and ask for help: call the iLOTUS TOURS emergency number, or your guide.